Privacy Policy

This privacy policy describes how calspasdowney of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspasdowney") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspasdowney, whether through your use of any calspasdowney website (each, a "calspasdowney Website"), your offline submission of PII to calspasdowney, your submission of PII to one or more third parties for transmission of the same to calspasdowney, your direct messages through social media to calspasdowney, or otherwise. calspasdowney encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspasdowney Website, whether to submit PII to calspasdowney, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspasdowney Website or otherwise submit your PII to calspasdowney.

You can browse parts of each calspasdowney Website without telling calspasdowney who you are. If you choose to provide calspasdowney with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspasdowney May Collect

calspasdowney may collect any of the following information regarding you:

Personal Information
calspasdowney may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspasdowney' products or services, and your shopping preferences.
Non-Personal Information
When you visit a calspasdowney Website, calspasdowney may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspasdowney.
Cookies
When you visit a calspasdowney Website, calspasdowney may send a small text file to your computer called a "cookie" that identifies your browser to calspasdowney' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspasdowney in connection with your use of a calspasdowney Website does not give calspasdowney access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspasdowney, certain portions of each calspasdowney Website may not work properly during your visit to that website.

What calspasdowney May Do With Information It Collects

How calspasdowney may use your PPI:

calspasdowney May Use The PII You Provide For Any Of The Following Reasons:

To contact and communicate with you regarding your use of a calspasdowney Website
To respond to your questions
To process a request you may make for information or materials
To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspasdowney, its affiliates, and/or its partners
To assist you with products you have acquired through calspasdowney and/or to provide you with warranty services respecting such products
To contact you for market research purposes, including, without limitation, the potential customization of a calspasdowney Website according to your interests
To improve a calspasdowney Website, to improve calspasdowney' products and services, and to provide the products, services, and customer support you may want
For internal record keeping
To contact you for market research purposes, including, without limitation, the potential customization of a calspasdowney Website according to your interests
To compile statistical records and other aggregate data about usage of a calspasdowney Website in a way that does not personally identify you but that allows calspasdowney to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspasdowney may hire third parties to help it collect and analyze such statistical data, and calspasdowney may share such data with third parties for this purpose.

How calspasdowney May Use Non-Personal Information And Cookies

calspasdowney may compile data regarding your usage of a calspasdowney Website and may analyze traffic log cookies to identify which calspasdowney Website pages you have visited. Such data may help calspasdowney provide you with a better calspasdowney Website by enabling calspasdowney to monitor which pages you find useful and which you do not.

Children

calspasdowney does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspasdowney' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspasdowney Website or otherwise. If calspasdowney learns of calspasdowney' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspasdowney will remove this information from the database in which calspasdowney stores it.

Security

calspasdowney treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspasdowney' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspasdowney. Although calspasdowney works hard to protect the privacy of all PII over which calspasdowney has control, calspasdowney does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspasdowney will always remain private. Your submission, whether direct or indirect, of PII to calspasdowney is therefore done at your own risk.

Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspasdowney may disclose your PII to (a) any calspasdowney affiliate, (b) any calspasdowney subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspasdowney or by any calspasdowney affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspasdowney or by any calspasdowney affiliate or subsidiary. Any of these entities may use the PII you provide to calspasdowney to contact you regarding products and/or services you acquired from calspasdowney or to discuss products and/or services calspasdowney or any calspasdowney affiliate or subsidiary may have to offer you or in which you may be interested. calspasdowney may also disclose your PII to any service provider that assists calspasdowney in operating any calspasdowney Website and in conducting calspasdowney' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspasdowney does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspasdowney may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspasdowney, of any calspasdowney affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspasdowney or of any calspasdowney affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspasdowney or of any calspasdowney affiliate or subsidiary with any third party.

Disclosures At Your Request

calspasdowney may share your PII with third parties to whom you explicitly ask calspasdowney to send your information.

Links To Other Websites

Each calspasdowney Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspasdowney Website, calspasdowney (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspasdowney strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspasdowney Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspasdowney or remove your PII from calspasdowney' database, in your inquiry please specify sufficient information such that calspasdowney is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspasdowney Website or by submitting PII to calspasdowney, you consent to calspasdowney' collection and use of PII consistent with this privacy policy. calspasdowney reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspasdowney. If calspasdowney modifies this privacy policy, (a) calspasdowney will post the revised privacy policy on each calspasdowney Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspasdowney 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.